Terms of Service & Refund Policy
1. Acceptance of Terms
By installing, accessing, or purchasing a license for QuantPulse AI ("the Software"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, uninstall the extension and do not use the Software.
2. Software License Grant & Device Activations
QuantPulse AI is licensed, not sold. Upon purchasing a valid plan, you receive a non-exclusive, non-transferable, revocable license key to use QuantPulse AI for personal or internal research productivity on TradingView:
- 3-Device Activation Limit: Each paid license key permits up to 3 concurrent Chrome browser/device activations.
- Self-Service Device Deactivation: You may deactivate an existing Chrome installation anytime inside the extension's License tab (
Deactivate) to free a slot for another computer or browser profile. - Restrictions: You may not publicly share, resell, sublicense, redistribute license keys, or circumvent trial/licensing verification mechanisms.
3. 7-Day Full-Feature Free Trial
New installations receive an automatic 7-Day Full-Feature Free Trial ($0) with all 5 modules unlocked locally and no credit card required. The trial is provided specifically so you can verify compatibility with your TradingView layout, strategies, and operating environment prior to purchasing a paid license.
4. Merchant of Record Billing, Plans & Cancellation (Creem)
All orders, billing, taxes/VAT, receipts, and license key fulfillment are processed by Creem (creem.io) acting as our Merchant of Record.
- Pro Monthly ($14.99 / month): Recurring monthly subscription until canceled.
- Pro Annual ($99 / year): Recurring annual subscription until canceled.
- Early-Bird Lifetime ($79 one-time): Single non-recurring purchase granting continued access to QuantPulse AI v1.x releases and selector compatibility updates for the active lifetime of the product.
- Instant Fulfillment: License keys are delivered immediately via checkout confirmation and email from Creem.
- Subscription Cancellation: You may cancel Pro Monthly or Pro Annual subscriptions anytime before the next billing date using the Creem Customer Portal link in your order email, or by emailing wydongcn@gmail.com. Cancellation stops future renewals while maintaining access until the end of your current paid period.
5. 7-Day Refund Policy
Because QuantPulse AI includes an unrestricted 7-Day Full-Feature Free Trial before any payment is required, we strongly recommend testing your workflow before purchasing.
- Eligible Refunds: If you purchase a plan and experience verified technical or compatibility issues that prevent QuantPulse AI from functioning as documented and cannot be resolved by our support team within a reasonable timeframe (or if accidental duplicate billing occurs), you are eligible for a 100% full refund within 7 calendar days of the original purchase date.
- How to Request a Refund: Email wydongcn@gmail.com within 7 days of purchase with your Creem order ID, purchase email address, Chrome version, and a short description of the technical issue.
- Processing & Key Deactivation: Approved refunds are issued to your original payment method through Creem, and the corresponding license key is deactivated upon refund completion.
6. Third-Party Platform Independence & Responsible Use
QuantPulse AI operates inside TradingView chart pages (https://*.tradingview.com/*) but is an independent software product. QuantPulse AI is not affiliated with, sponsored by, or endorsed by TradingView, Inc. You remain solely responsible for complying with TradingView's applicable terms of use. QuantPulse AI uses randomized human-paced execution intervals by design.
7. Intellectual Property
All source code, algorithms, user interface components, documentation, and visual assets of QuantPulse AI are the intellectual property of QuantPulse AI and its authors. You retain 100% ownership and copyright of your own Pine Script strategies, indicator code, and backtest outputs.
8. Disclaimer of Warranties & Financial Risk
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED COMPATIBILITY WITH THIRD-PARTY WEBSITE CHANGES.
Trading & Backtest Disclaimer: Past simulated backtest performance—including net profit, profit factor, drawdown, RoMaD, Sharpe/SQN, plateau scores, and friction stress metrics—is not indicative of future results. Simulated backtests do not represent actual trading and may fail to account for real-world liquidity, partial fills, spreads, or market slippage. You assume full responsibility for all trading decisions and financial outcomes.
9. Limitation of Liability
To the maximum extent permitted by applicable law, QuantPulse AI and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any trading losses, lost profits, or loss of data arising from your use of the Software. Total aggregate liability for any claim shall not exceed the total amount paid by you for the Software during the twelve (12) months preceding the claim.
10. Contact
For licensing help, technical support, subscription questions, or refund requests, contact:
Email: wydongcn@gmail.com